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Care & monitoring

Keep the site healthy after launch.

Weekly updates, backups, 24/7 monitoring, and a person on the line. Choose Basic or Pro — every plan can be tailored. Pricing is quoted per site.

Web Maintenance Basic

Everything to keep your website healthy

  • Weekly visit reports
  • Weekly system updates
  • Weekly backups
  • Cache clean-up
  • 24/7 uptime monitoring
  • 800 number support
  • 2 content updates / month
  • 3–5 business-day SLA on content updates

Contact for pricing

Get a quote

Service levels

How fast we move when something needs changing

These targets apply to clients on an active care plan. Business hours are Monday–Friday, excluding U.S. public holidays.

Critical & security issues

Site down, checkout broken, or a security vulnerability

24/7 monitoring — urgent response; work begins as soon as detected or reported

Standard content updates

Content edits, product updates, images, minor changes

Pro: 2–3 business days · Basic: 3–5 business days

New features & larger changes

New pages, integrations, redesigns, custom work

Scoped, quoted, and scheduled

Critical and security issues are covered by 24/7 monitoring and take priority over standard requests.

Want this on your site?

Tell us what you run. We will quote the plan that fits.

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