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Care plans
Care & monitoring
Keep the site healthy after launch.
Weekly updates, backups, 24/7 monitoring, and a person on the line.
Choose Basic or Pro — every plan can be tailored. Pricing is quoted per site.
Web Maintenance Basic
Everything to keep your website healthy
- Weekly visit reports
- Weekly system updates
- Weekly backups
- Cache clean-up
- 24/7 uptime monitoring
- 800 number support
- 2 content updates / month
- 3–5 business-day SLA on content updates
Contact for pricing
Get a quote Most popular Web Maintenance Pro
Priority care for busy sites & online stores
- Weekly visit reports
- Weekly system updates
- Weekly backups
- Cache clean-up
- 24/7 uptime monitoring
- 800 number included
- 5 content updates / month
- 2–3 business-day SLA on content updates
Contact for pricing
Get a quote Service levels
How fast we move when something needs changing
These targets apply to clients on an active care plan. Business hours are Monday–Friday, excluding U.S. public holidays.
Critical & security issues
Site down, checkout broken, or a security vulnerability
24/7 monitoring — urgent response; work begins as soon as detected or reported Standard content updates
Content edits, product updates, images, minor changes
Pro: 2–3 business days · Basic: 3–5 business days New features & larger changes
New pages, integrations, redesigns, custom work
Scoped, quoted, and scheduled
Critical and security issues are covered by 24/7 monitoring and take priority over standard requests.
Want this on your site?
Tell us what you run. We will quote the plan that fits.
Talk to us